Knowledge Base
FAQ
Contact
Knowledge Base
Account FAQs
(3)
What do I do if I forgot my password?
I no longer have access to the email address on my account.
I’ve created a new account, but haven’t been able to log in.
Common Questions
(13)
What are campaign Updates?
I’ve created a new account, but haven’t been able to log in.
Who can raise funds on LifeFunder?
Can LifeFunder be used to raise money for a friend or family member?
What is LifeFunder?
Donor FAQs
(10)
What do I do if my credit card was declined?
How do I know if my contribution was processed?
Is my donation tax deductible?
Will my donation be seen by others on LifeFunder?
Where can I see my donation history?
Fundraising Tips
(4)
How do I add a video to a campaign?
Photo Tips
How do I email a personalized video to potential supporters?
What are the best ways to share my campaign?
Getting started
(3)
Which currencies are accepted by LifeFunder?
How do I get the money I’ve raised?
Which payment gateways are used by LifeFunder?
LifeFunder Overview
(6)
How do I start using LifeFunder social network?
What is the best email address to reach LifeFunder?
Can LifeFunder be used to raise money for a friend or family member?
Who can raise funds on LifeFunder?
How do I mention a user in a post and use #hashtag?
Organizer FAQs
(10)
What are campaign Updates?
I am unable to upload a picture.
Who will contribute to my campaign?
What if my campaign ends and I want to continue fundraising?
What is a LF#code?
Organizer Help
(4)
What should I do before I launch my campaign?
What should I do once my campaign is launched?
What should I do after I launch my campaign?
What are the best ways to share my campaign?
Photos and Videos
(1)
I am unable to upload a picture.
Security
(10)
Does LifeFunder settle personal disputes?
Can law enforcement request information regarding campaigns from LifeFunder?
Will law enforcement be shared information regarding my report of fraud?
When should I report fraud?
Is the information I submit to make a donation secure?
Stripe
(6)
How to do I link my campaign to Stripe?
What is Stripe?
Which currencies are accepted by LifeFunder?
How to withdrawal money?
How long does it take for donations to show up on the campaign page?
