Donor FAQs

What do I do if my credit card was declined?

Credit cards are processed through Stripe. One of the most common problems is that your name, expiration, CVV code, and zip code may be entered incorrectly. Check to make sure all the info matches.

How do I know if my contribution was processed?

LifeFunder will automatically email you a thank you receipt for your donation. The email should be received immediately after you process your donation. Check your spam folder if you do not receive your thank you receipt.

Is my donation tax deductible?

The tax-deductible status of donations to LifeFunder fundraisers can vary depending on the tax status of the organizer. Most donations made on go directly to a beneficiary rather than a charitable nonprofit organization and therefore are not tax-deductible. Donations may be tax-deductible when they go directly to a registered 501(c)(3) nonprofit organization with a government-issued… Read More

Will my donation be seen by others on LifeFunder?

Your gift will not be displayed on your timeline or your profile, but your name can be listed on the organization’s campaign page. You have the option to make an anonymous donation by clicking “Hide your name” and/or “Hide your amount”. If you want others to know that you made a donation and encourage others… Read More

Where can I see my donation history?

To see your donation history, visit the Impact page. You will see all of your past donations, both the one-time donations and the monthly donations, listed on this page.

Why is there an optional payment to LifeFunder?

LifeFunder does not charge any fees for using the website but relies on the generosity of donors who leave optional tips to cover the cost of the platform. Please consider donating to LifeFunder here.