LifeFunder SupportLifeFunder Support

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Account FAQs(3)

  • What do I do if I forgot my password?
  • I no longer have access to the email address on my account.
  • I’ve created a new account, but haven’t been able to log in.

Common Questions(13)

  • What are campaign Updates?
  • I’ve created a new account, but haven’t been able to log in.
  • Who can raise funds on LifeFunder?
  • Can LifeFunder be used to raise money for a friend or family member?
  • What is LifeFunder?

Donor FAQs(10)

  • What do I do if my credit card was declined?
  • How do I know if my contribution was processed?
  • Is my donation tax deductible?
  • Will my donation be seen by others on LifeFunder?
  • Where can I see my donation history?

Fundraising Tips(4)

  • How do I add a video to a campaign?
  • Photo Tips
  • How do I email a personalized video to potential supporters?
  • What are the best ways to share my campaign?

Getting started(3)

  • Which currencies are accepted by LifeFunder?
  • How do I get the money I’ve raised?
  • Which payment gateways are used by LifeFunder?

LifeFunder Overview(6)

  • How do I start using LifeFunder social network?
  • What is the best email address to reach LifeFunder?
  • Can LifeFunder be used to raise money for a friend or family member?
  • Who can raise funds on LifeFunder?
  • How do I mention a user in a post and use #hashtag?

Organizer FAQs(10)

  • What are campaign Updates?
  • I am unable to upload a picture.
  • Who will contribute to my campaign?
  • What if my campaign ends and I want to continue fundraising?
  • What is a LF#code?

Organizer Help(4)

  • What should I do before I launch my campaign?
  • What should I do once my campaign is launched?
  • What should I do after I launch my campaign?
  • What are the best ways to share my campaign?

Photos and Videos(1)

  • I am unable to upload a picture.

Security(10)

  • Does LifeFunder settle personal disputes?
  • Can law enforcement request information regarding campaigns from LifeFunder?
  • Will law enforcement be shared information regarding my report of fraud?
  • When should I report fraud?
  • Is the information I submit to make a donation secure?

Stripe(6)

  • How to do I link my campaign to Stripe?
  • What is Stripe?
  • Which currencies are accepted by LifeFunder?
  • How to withdrawal money?
  • How long does it take for donations to show up on the campaign page?

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