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Account FAQs
(3)
What do I do if I forgot my password?
I no longer have access to the email address on my account.
I’ve created a new account, but haven’t been able to log in.
Common Questions
(13)
Can LifeFunder be used to raise money for a friend or family member?
What is LifeFunder?
Is my donation tax deductible?
Where can I find an order confirmation for my donations?
Will my donation be seen by others on LifeFunder?
Donor FAQs
(10)
Will my donation be seen by others on LifeFunder?
Where can I see my donation history?
Where can I find an order confirmation for my donations?
Why is there an optional payment to LifeFunder?
Do I need to create an account to make a donation?
Fundraising Tips
(4)
How do I email a personalized video to potential supporters?
How do I add a video to a campaign?
Photo Tips
What are the best ways to share my campaign?
Getting started
(3)
Which currencies are accepted by LifeFunder?
How do I get the money I’ve raised?
Which payment gateways are used by LifeFunder?
LifeFunder Overview
(6)
Who can raise funds on LifeFunder?
How do I mention a user in a post and use #hashtag?
What is LifeFunder?
How do I start using LifeFunder social network?
What is the best email address to reach LifeFunder?
Organizer FAQs
(10)
Who will contribute to my campaign?
What if my campaign ends and I want to continue fundraising?
What is a LF#code?
Which currencies are accepted by LifeFunder?
Can donors give on a monthly basis?
Organizer Help
(4)
What should I do before I launch my campaign?
What should I do once my campaign is launched?
What should I do after I launch my campaign?
What are the best ways to share my campaign?
Photos and Videos
(1)
I am unable to upload a picture.
Security
(10)
When should I report fraud?
Is the information I submit to make a donation secure?
Will my credit card information be stored?
Does LifeFunder share my personal information?
How does LifeFunder verify if campaigns are legitimate?
Stripe
(6)
Which currencies are accepted by LifeFunder?
How to withdrawal money?
How to do I link my campaign to Stripe?
What is Stripe?
How long does it take for donations to show up on the campaign page?