Knowledge Base
FAQ
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Knowledge Base
Account FAQs
(3)
I’ve created a new account, but haven’t been able to log in.
What do I do if I forgot my password?
I no longer have access to the email address on my account.
Common Questions
(13)
Who can raise funds on LifeFunder?
Can LifeFunder be used to raise money for a friend or family member?
What is LifeFunder?
Is my donation tax deductible?
Where can I find an order confirmation for my donations?
Donor FAQs
(10)
Is my donation tax deductible?
Will my donation be seen by others on LifeFunder?
Where can I see my donation history?
Where can I find an order confirmation for my donations?
Why is there an optional payment to LifeFunder?
Fundraising Tips
(4)
Photo Tips
How do I email a personalized video to potential supporters?
How do I add a video to a campaign?
What are the best ways to share my campaign?
Getting started
(3)
Which currencies are accepted by LifeFunder?
How do I get the money I’ve raised?
Which payment gateways are used by LifeFunder?
LifeFunder Overview
(6)
Can LifeFunder be used to raise money for a friend or family member?
Who can raise funds on LifeFunder?
How do I mention a user in a post and use #hashtag?
What is LifeFunder?
How do I start using LifeFunder social network?
Organizer FAQs
(10)
Who will contribute to my campaign?
What if my campaign ends and I want to continue fundraising?
What is a LF#code?
Which currencies are accepted by LifeFunder?
Can donors give on a monthly basis?
Organizer Help
(4)
What should I do before I launch my campaign?
What should I do once my campaign is launched?
What should I do after I launch my campaign?
What are the best ways to share my campaign?
Photos and Videos
(1)
I am unable to upload a picture.
Security
(10)
Will law enforcement be shared information regarding my report of fraud?
When should I report fraud?
Is the information I submit to make a donation secure?
Will my credit card information be stored?
Does LifeFunder share my personal information?
Stripe
(6)
Which currencies are accepted by LifeFunder?
How to withdrawal money?
How to do I link my campaign to Stripe?
What is Stripe?
How long does it take for donations to show up on the campaign page?
